TERMS OF SERVICE

These Terms of Service (“Terms”) govern your use of SLICK’s wash, detailing, and membership services, our website, and any related booking or payment tools (together, the “Services”), offered by SLICK (“SLICK,” “we,” “us,” or “our”), located at 3847 Montana Ave, Billings, MT. By purchasing a service, joining a membership, booking an appointment, or using our website, you (“you” or “Customer”) agree to these Terms. If you do not agree, please do not use the Services.

1. Services Offered

SLICK offers the following services, subject to change as described in Section 10:

• SLICK Wash — exterior hand wash, walk-in, no appointment required.
• SLICK Reset — interior detailing service, appointment recommended but not required.
• SLICK White — monthly membership including a set number of washes per month.
• SLICK Black — monthly membership including washes and one interior Reset per month.
• One-Year Ceramic Protection — optional one-time add-on service.

Current pricing, inclusions, and membership benefits are posted at our facility, on our website, and in our booking system, and may be updated from time to time in accordance with Section 10.

2. Memberships & Recurring Billing

SLICK White and SLICK Black are recurring monthly subscription plans. By enrolling in a membership, you authorize SLICK and our payment processor to charge your payment method automatically each month until you cancel.

• Each membership covers one (1) enrolled vehicle. Additional vehicles require a separate membership.
• Membership visits (washes and/or Resets) do not roll over month to month and expire at the end of each billing cycle.
• Memberships are non-transferable between customers, except for any guest-wash benefit expressly included in your plan.
• You may cancel your membership at any time through the customer billing portal or by contacting us directly. Cancellation takes effect at the end of the current billing period; no partial-month refunds are provided.
• If a payment fails, we may suspend membership benefits until payment is successfully processed. Repeated failed payments may result in cancellation of your membership.

Payments are processed by a third-party payment processor (currently Stripe). SLICK does not store your full payment card information.

3. Pricing & Payment

All prices are listed in U.S. dollars and are due at the time of service unless you are an active member. SLICK reserves the right to change prices for one-time services and membership plans at any time; changes to membership pricing will not apply retroactively to a billing cycle already in progress and will be communicated to active members in advance of taking effect.

4. Vehicle Condition, Assumption of Risk & Limitation of Liability

Vehicle washing and detailing carry inherent risks. By using our Services, you acknowledge and agree to the following:

• SLICK is not responsible for pre-existing damage, including but not limited to prior paint chips, scratches, dents, cracked glass, worn or damaged trim, aftermarket parts, or prior mechanical issues.
• SLICK is not responsible for damage to antennas, spoilers, ground effects, convertible tops, roof racks, loose or aftermarket trim, or any other non-factory-standard vehicle modifications.
• Customers are responsible for removing personal belongings, valuables, and loose items from the vehicle prior to service. SLICK is not responsible for lost, damaged, or stolen personal items left in the vehicle.
• Customers are responsible for closing windows, sunroofs, and convertible tops and for disabling aftermarket alarm systems before service, unless otherwise instructed by SLICK staff.
• To the fullest extent permitted by Montana law, SLICK’s total liability for any claim arising from our Services is limited to the amount you paid for the specific service giving rise to the claim.

Nothing in these Terms is intended to limit liability for damage caused by SLICK’s gross negligence or willful misconduct, to the extent such limitation is not permitted by applicable law.

5. Spot-Free Guarantee

If SLICK misses a spot during a SLICK Wash, we will re-wash the missed area or provide your next SLICK Wash free of charge, subject to the following:

• The vehicle must be brought back within 24 hours of the original wash.
• The guarantee applies to exterior wash quality only and does not apply to pre-existing conditions described in Section 4.
• The guarantee is redeemable once per visit and is non-transferable and has no cash value.
• SLICK retains sole discretion to determine whether a guarantee claim qualifies.

6. Booking, Appointments & Cancellations

SLICK Wash is offered on a walk-in, first-come-first-served basis and does not require an appointment. SLICK Reset appointments may be booked in advance through our website or booking system; while booking ahead is recommended to guarantee a time slot, it is not required. SLICK reserves the right to limit, reschedule, or decline service based on capacity, weather, or operational needs. We ask that you notify us as soon as possible if you need to cancel or reschedule a booked Reset appointment.

7. Right to Refuse Service

SLICK reserves the right to refuse or discontinue service to any vehicle or individual, at our discretion, including but not limited to situations involving unsafe vehicle condition, abusive or unsafe customer conduct, or non-payment.

8. Text Messages, Calls & Communications

By providing your phone number, you consent to receive appointment confirmations, service updates, promotional messages, and membership-related communications from SLICK by text message and phone, including through our booking and customer-management systems. Message and data rates may apply. You may opt out of promotional text messages at any time by replying “STOP” or by contacting us directly; you may continue to receive transactional messages related to your membership or bookings unless you request to stop all communications.

9. Website Use & Photography

Our website and booking tools are provided for the purpose of learning about and purchasing SLICK services. You agree not to misuse these tools, attempt unauthorized access to our systems, or submit false information. SLICK may photograph or video vehicles and the premises for quality control, training, and marketing purposes. If you do not want your vehicle or likeness used in marketing materials, please let our staff know at the time of service.

10. Changes to These Terms

SLICK may update these Terms from time to time. The current version will always be available at our facility and on our website, with the effective date noted at the top. Continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Montana, without regard to conflict-of-law principles. Any disputes arising from these Terms or our Services will be resolved in the state or federal courts located in Yellowstone County, Montana.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Us

Questions about these Terms can be directed to:

• SLICK — 3847 Montana Ave, Billings, MT
• Phone: (406) 500-6181